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Table of Contents

The backoffice service enables the client services listing through the visualization of a client services table with filtering and paging capabilities, client service data consulting and editing of details and status editing, and configurations customization and testing of configurations.

How to consult client services

Once you have logged in in the backoffice service with your operator account, access the “Client Services” option on the left side menu.

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Filtering the client services list

InfoThe presented client services list cannot be filtered unless you are a Partner or Administrator operator, which can filter the list by issuer company. This is due to the fact that an issuer operator can only see its associated client services.Image Added

How to check client service details

While consulting the client services list, it is possible to check the detail of specific client service. To do this, you just need to press the eye icon on the “Actions” column of the target client service.

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You will automatically navigate to the client service details page, where various details are displayed - such as the alias, issuer and partner company, associated certificate, creation date, configuration language, and service status.

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Consult general configurations

To consult the general configurations, you need to click the “Customization” dropdown menu on the client services details, selecting the “General Configurations“ option.

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You will automatically navigate to the general configurations page where there are various types of configurations.

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>> Change Client Service Data

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Info

General configurations editing is not available for Issuer or Partner operators, only for Administrator operators.