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Verify receivers reception status
In order to consult receivers reception status, you will need to access “Operations > Detail”. The information regarding the receiver’s e-mails and its reception status is presented in the “Delivery status“ property of the second details card.
The reception status can be one of the following:
Waiting: delivery is registered but has not been executed.
Sent: notification was sent to person, but a reception has not yet been confirmed.
Received: person has confirmed document reception.
Pending resend: error occurred when sending the notification. Will try again.
Send error: sending error retries has reached its limit. Notification was not sent and system will not retry.