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Table of Contents

The backoffice service enables operators listing through the visualization of an operator’s operators table with filtering and paging capabilities; , data consulting and editing of details and status; , and credentials redefinition.

Info

Given the supported four roles supported, the operators list is in fact separated in divided into four individual lists.

How to consult operators

Once you have logged in in the backoffice service with your operator account, access “Operators > <role>” option, where <role> is one of the sub-options shown after clicking the “Operators” option.

Note

The sub-options presented in the “Operators” dropdown change according to the role of the current operator. In this case, the image above is from the perspective of an Issuer operator with Issuer role, which can only consult operators with the same role or a lower role (i.e , Auditor). If it was an operator with a higher role, such as a Partner or Administrator, the sub-options could include the operators list with those roles.

Filtering the operators list

The operators ' list displayed can be filtered by username, name, status, and creation date. To do this, you need to enter the required input and press the “Search” button, next the result of the requested query will be displayed on the table. It is also possible to clear all filters with the “Clear filters“ hyperlink below the “Search” button.

Info

For other roles rather than Issuer other filters can be used, such as filtering Partner and Administrator operators can also filter by issuer or partner company.

How to check operator details

While consulting the operators ' list, it is possible to check the detail of a specific operator. To do this, you need to press the eye icon on the “Actions” column of the target operator.

You will automatically navigate to the operator details page, where various details are displayed - such as the company, role, e-mail, name, creation date, and operator status.

Besides consulting informing the details of a specific operator, it is also possible to consult your own details or profile. To do this, you can access the “Profile“ icon option in the left side menu or the “Profile“ option in the right top corner menu.

Info

The difference between the profile page and the detail page of other specific operator operators is that in on your profile page, it is possible to set your credentials.