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Table of Contents

This section describes how to configure and consult the limits used to control the signatures acquired by a issuer company.

Configure usage limit

To configure an usage limit for a given issuer, you must access “Issuers> Detail“ and press the “Edit” button.

Note

This functionality is available for Administrator

operators

and Reseller Partner operators.

The signature usage count is updated daily. Please consider the “Signatures consumption last update“ info regarding the last usage count update.

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Below the general data form, you will have a section dedicated to configuring the limit information. The following fields are required:

  • the number of signatures acquired by the issuer company;

  • the period during which the signatures are available.

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Note

All fields must be defined in order to finish setting up the limits configuration.

Consult limit configuration

When a limit is successfully configured for a issuer company, its information will appear below the general details card.

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If the limit is not configured, an alert message will be presented. This alert will not prevent the correct usage of the service.

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For Issuer operators, its available a progress chart with the signatures consumption and limit configuration in the home dashboard.

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E-mail notifications

When the limit configuration is about to expire, due to time expiration or the signatures usage count is almost reached, the person responsible for the issuer company and its operators will receive an e-mail

containig

containing the limit information.

note
Info

The associated Reseller

Partern operators and Adminstrator operators

Partner and Administrator operator will also receive

an

this e-mail notification

containing the limit information

.

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Info

The limit is about to expire when one of the following conditions is

verifed

verified:

  • usage

perid

  • period has reached 80% of the defined configuration;

  • signature consumption has reached 80% of the defined configuration;

After the number of

signtures has been

signatures is exceeded or the

perid has expired

period expires, the reseller partner

team

responsible and

adminitrators team

administrator operator will receive an e-mail containing the list of issuers with limit configuration expired

limit configuration.Image Removed

.

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Control notification

Note

This functionality is available for Administrator and Reseller Partner operators.

Currently, when an issuer or partner exceeds the configured limit, they receive automated warning emails to notify them of the situation. To disable these recurring alerts, the administrator or partner can manage this through the notification control feature. This option is available in the same section where limits are configured: navigate to "Issuers > Detail", then click the "Edit" button. Simply toggle the switch, as shown in the image below, to enable or disable the alerts.

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Note

Whenever a new limit is configured or edited o, the email notification feature will be automatically re-enabled.

>> Partner Companies Management