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Activate an issuer company
In On the Creation and Activation page is already described how to activate an issuer company after its subscription on the Sign’Stash Portal.
Issuer company status
An issuer company can be in different states during its lifetime in the system:
Registered: state after Sign’Stash subscription and issuer creation.
Active: state in which the issuer is all associated client services are fully operational.
Suspended: state in which functionalities from all associated client services are functionally disabled, but respective operators can enter in the backoffice.
Blocked: state in which functionalities from all associated client services are functionally disabled, and respective operators are restricted from entering the backoffice.
Deleted: state in which the issuer company is deleted from the backoffice service.
The image below describes the possible state transitions between these states.
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The transition from “Active” to “Suspended” is restricted to Issuer operators with Issuer role , and the transition from “Active” to “Blocked” and from “Blocked” to “Deleted” is restricted to operators with Partner or and Administrator rolesoperators, respectively. |
Changing issuer company status
To change an issuer company status, you just need to access its detail and click in the chip with the desired target state to transit to.
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When transiting from “Blocked” or “Suspended” to “Active”, a new activation e-mail will be sent to the company and its respective operators. |