Activate a partner company
Upon a new Sign’Stash subscription as a partner company, an administrator operator will receive a notification via e-mail in order to further validate and confirm the provided information in the new subscription.
Next, the administrator operator will access the backoffice service to activate the partner company and its operators. To do this the administrator operator needs to execute the following steps:
Access “Partners“ option in the left side menu and next access the details of the registered partner company.
Click in the “Active“ chip to execute the state transition of the partner company.
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While activating the registered partner company, its operator’s state are automatically changed to “Active” and an e-mail with the operator account creation notification is sent to the partner operator as explained in https://must.atlassian.net/wiki/spaces/SIGNSTASH/pages/688599/Creation+and+Activation#Create-an-operator page. |
Partner company status
A partner company can be in different states during its lifetime:
Registered: state after the Sign’Stash subscription.
Active: state in which the partner is fully operational.
Suspended: state in which the partner is disabled from interacting with the backoffice features.
Blocked: state in which the partner is prohibited from accessing the backoffice.
Deleted: state in which the partner is deleted from the backoffice service.
The image below describes the possible state transitions between these states.
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The transition from Active “Active” to Suspended “Suspended” is restricted to operators with Partner role and the transition from Active “Active” to Blocked “Blocked” and from Blocked “Blocked” to Deleted “Deleted” is restricted to operators with Administrator role. |
Changing partner company status
To change a partner company status you just need to access its detail and click in the chip with the desired state to transit to.
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When transiting from Blocked “Blocked” or Suspended “Suspended” to Active“Active”, a new activation e-mail will be sent to the company and its respective operators. |