Verify receivers reception status

In order to consult receivers reception status of receivers, you will need to access “Operations> Operations > Detail”. The information regarding the receiver’s e-mails and its reception status is presented in the second details card under the “Delivery status“ property of the second details card.

The reception status can be one of the following:

• PendingWaiting: delivery is registered but has not been executed.

• Sent: notification was sent to person, but a reception has not yet been confirmed.

• Received: person has confirmed document reception.

• Pending resend: error occurred when sending the notification. Will try again.

• Send error: sending error retries has reached its limit. Notification was not sent and system will not retry.