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Verify receivers reception status

In order to consult receivers reception status, you will need to access “Operations > Detail”. The information regarding the receiver’s e-mails and its reception status is presented in the “Delivery status“ property of the second details card.

The reception status can be one of the following:

  • Waiting: delivery is registered but has not been executed.

  • Sent: notification was sent to person, but a reception has not yet been confirmed.

  • Received: person has confirmed document reception.

  • Pending resend: error occurred when sending the notification. Will try again.

  • Send error: sending error retries has reached its limit. Notification was not sent and system will not retry.

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