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This section will focus on the backoffice features and workflows, and how operators can make full usage of it.

Main features

The available functionalities are summarized as following:

Feature

Description

Operations Management

Operations listing and details consulting, document details consulting, and data visualization of client services operations consumptions by day and month throughout a Dashboard.

Operators Management

Operators listing, including details editing and consulting, and credentials redefinition.

Certificates Management

Registered certificates listing, including details editing and consulting, and certificate authority access renewal.

Client Services Management

Client services listing, including details editing and consulting, customization of visual templates and general configurations, and configuration test.

Issuer Companies Management

Issuer companies listing, including details editing and consulting, and resources consulting.

Partner Companies Management

Partner companies listing and details editing and consulting.

Reports Management

Reports listing and details consulting.

System Configurations

Certificate authorities listing, including details editing and consulting, and customization of system visual templates and general configurations.

Organizational Roles

Sign’Stash is splitted in a set of core concepts that are descibed below:

  • Partner company: this type of organization is responsible for managing the lifecycle of the issuer companies that are related to it. Partner companies can be:

    • Integrator: only integrates Sign’Stash with it’s software solution, enabling his clients to use Sign’Stash signing habilities in the partner software. The issuer clients consumptions and billing is managed directly by Multicert.

    • Reseller: in addition to the integrator capabilities, the reseller can also directly sell the signing consumption to its end clients. Thus the issuer clients consumptions and billing are directly managed by the reseller, and Multicert will only directly bill the reseller for all the registered consumptions made by its issuer companies.

  • Issuer company: this represents an organization that wishes to sign documents with its remote digital certificates. The issuer company will always be related to a partner company or directly to Multicert.

Operator Roles

All backoffice features are restricted according the operator role. The available roles supported by the backoffice service are (by hierarchical order):

  • System administrator: operator responsible for the management and configuration of the electronic invoice solution.

  • Partner: operator of the partner company responsible for the client service management.

  • Issuer: operator of the issuer company which produces the activity that originates the invoice to be signed.

  • Auditor: operator of the tax authority with capacity to consult and validate information registered in the service for a passive subject.

Access Backoffice Service

To start using the backoffice service, you will need to execute the following steps:

  1. Navigate to Sign’Stash Backoffice through one of the following environments:

    1. Integration test environment: https://staging.must.digital/signstash/boffice

    2. Production environment: https://msignstash.multicert.com/signstash/boffice

  2. Login in the backoffice with your operator account.

Getting Started

To start using the Sign’Stash backoffice you can follow the guidelines described in the Integration sub page Getting Started .

Those instructions will guide you on how to subscribe to the Sign’Stash service and setup your own client service on the backoffice.

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